AGRISOKO AFRICA is a digital agricultural marketplace that connects farmers, agribusinesses, suppliers, manufacturers, cooperatives, exporters, importers, retailers, and consumers across Africa. Our platform enables users to buy and sell agricultural products, farm inputs, equipment, livestock, and related services in a secure and trusted environment.
Anyone involved in the agricultural value chain can join AGRISOKO AFRICA, including:
AGRISOKO AFRICA is designed to serve customers across Africa. Availability of certain services, payment methods, delivery options, and verification requirements may vary by country.
Yes. Creating a customer or vendor account is free. Some premium features, subscription plans, advertising services, or additional business tools may require payment.
Simply register for an account, complete the Vendor Setup Wizard, submit the required business information and verification documents, and wait for approval from our Vendor Success Team.
Verification helps protect buyers and sellers by reducing fraud, improving marketplace security, and increasing customer confidence. Verified vendors are more likely to earn customer trust.
Most vendor applications are reviewed within 24–72 business hours, provided all required information and documents have been submitted.
Examples include:
Some products may require additional documentation or certifications before they can be listed.
Yes. Vendors may choose to offer domestic, regional, or international shipping depending on their business capabilities and applicable regulations.
Depending on your subscription plan, eligible businesses may manage multiple storefronts from a single organization account.
Supported payment methods may include:
Available payment options vary by country.
Vendor payouts are processed every week on thursday and may depend on successful order completion, payment confirmation, and applicable marketplace policies.
Yes. A 2% commission & a fixed fee of ksh 10, & marketplace service fees. Full details are available in our Vendor Pricing documentation.
Delivery may be handled by:
Yes. Vendors may enable same-day delivery in supported locations where they can reliably fulfill orders.
Yes. Where supported by the shipping provider, buyers can track their orders through their AGRISOKO AFRICA account.
Return eligibility depends on the product category, the vendor's return policy, and applicable consumer protection laws.
Certain items, such as perishable goods, may not be eligible for return unless they arrive damaged, defective, or incorrect.
Approved refunds are returned using the original payment method whenever possible. Processing times may vary depending on the payment provider.
Select Forgot Password on the sign-in page and follow the instructions sent to your registered email address or phone number.
Yes. AGRISOKO AFRICA uses industry-standard security measures, encryption technologies, and account protection features to safeguard user information.
Report suspicious activity immediately through the Help Center or contact our Customer Support Team. Do not share your password, one-time verification codes, or payment credentials with anyone.
Possible reasons include:
Look for indicators such as:
Yes. Customers may leave reviews for eligible purchases after receiving their orders, subject to our Community Guidelines.
Yes. Vendors are encouraged to respond professionally to customer feedback to help resolve concerns and improve customer relationships.
AGRISOKO AFRICA is accessible through modern web browsers and supported mobile devices. Native mobile applications may also be available in supported regions.
Try the following:
If the issue persists, contact Customer Support with details of the problem.
Examples include:
Yes. Accounts may be suspended or terminated for violations of our Terms of Service, Marketplace Policies, fraudulent activity, misuse of the platform, or repeated non-compliance.
Our Customer Support Team is available to assist with account questions, orders, payments, technical issues, vendor onboarding, and general marketplace inquiries through our official support channels.
